Hospitality Management, B.B.A.
Major Code: 0073This program, which builds on associate degrees in Hotel Management, Restaurant Management, Culinary Arts Management, Business Management, Recreation and Resort Management, prepares students for rewarding careers in the global service economy. The curriculum combines resort and recreation management theory, evolving technology applications, business management and operational services. The program includes a semester where seniors fulfill an internship at resort and recreation facilities.
Career Opportunities: Management-level positions worldwide at resorts, attractions, vacation excursion companies, hotels, restaurants, sports and entertainment complexes, theme parks, commercial recreation establishments, casinos and cruise lines, world professional associations and travel-related companies.
Student Learning Outcomes
Upon successful completion of this program, students will be able to:
- Appraise situations and make strategic decisions from a top manager’s viewpoint.
- Critically evaluate a strategic plan for an organization.
- Discuss ethical, regulatory, environmental, social, political and technological issues related to human resource management.
- Demonstrate methods to motivate staff to maximize revenues, reduce turnover and increase customer satisfaction.
- Develop approaches for training a diverse staff.
- Explain current technology applications in Resort and Recreation facilities and select software applications appropriate for operational challenges.
- Complete needs assessment, design, and implementation training program at the property or corporate level.
- Explain the principles of “Hospitality Law” and be able to practically apply the basic legal theory and prevention techniques.
- Describe factors that have contributed to globalization and global economy as well as their impact on resorts.
- Describe and implement qualitative and quantitative research methodologies.
- Collect, synthesize and analyze customer satisfaction data and present findings using various methodologies.
- Recognize and explain the liability and compliance issues associated with resort security and safety.
- Communicate effectively both in written and oral presentations.
- Research and analyze the work environment in large, medium and small organizations as well as investigate an employer’s expectations in order to secure an ideal job placement.
- To develop an appreciation of various cultures and global hospitality business practices and discuss the intricacies of particular regions of the world.
Curriculum Requirements
A minimum of 120 credits is required for degree completion. A minimum of 2.0 GPA required in all RRMT courses.
Code | Title | Credits |
---|---|---|
Major Field Requirements | ||
ACCT Accounting as advised | 3 | |
BSAD 108 | Business Law 1 | 3 |
BSAD 116 | Business Organization & Mgmnt | 3 |
BSAD 112 | Marketing | 3 |
CITA 101 | Principles Computer Apps | 3 |
TOUR 106 | Travel-Tourism/Hospitality | 3 |
FSAD 154 | Equipment Selection & Layout | 3 |
FSAD 257 | Senior Seminar | 1 |
CUL 101 | Culinary Arts I | 4 |
CUL 111 | Professional Baking | 3 |
CUL 201 | Advanced Culinary Arts | 4 |
CUL 211 | Culinary Restaurant | 6 |
FSAD 201 | Cooperative Summer Work | 2 |
BSAD 221 | Business Statistics | 3 |
or MATH 141 | Statistics | |
BSAD 310 | Human Resource Management | 3 |
BSAD 449 | Management Policy and Issues | 3 |
RRMT 320 | Legal Implications RR Industry | 3 |
RRMT 425 | Training Design & Impl - Hosp | 3 |
RRMT 430 | Assessment Customer Satisfacti | 3 |
RRMT 440 | Tech Applications for RR Mgt | 4 |
RRMT 470 | Capstone Exp. Orientation | 2 |
RRMT 480 | Internship RR Service Mgt | 12 |
300-400 Level Electives in RRMT, BSAD, ENTR | 6 | |
Required SUNY General Education Coursework | ||
COMM 105 | Research & Communication | 3 |
SUNY General Education Diversity, Equity, Inclusion and Social Justice as advised | 3 | |
MATH 102 | Intermediate Algebra w Trig | 3 |
or MATH 127 | Mathematical Reasoning | |
SUNY General Education World Languages as advised | 3 | |
PSYC 101 | Introduction to Psychology | 3 |
ECON 100 | Introduction to Macroeconomics | 3 |
HIST 101 | United States History to 1800 | 3 |
or HIST 102 | U.S. History 1800 to 1900 | |
or HIST 103 | U.S. History from 1900-Present | |
SUNY General Education Natural Sciences as advised | 3 | |
Additional SUNY General Education Credits as advised | 14-16 | |
Total Credits | 121-123 |
Suggested Course Sequence
Year 1 | ||
---|---|---|
Fall | Credits | |
COMM 105 | Research & Communication | 3 |
PSYC 101 | Introduction to Psychology | 3 |
MATH 102 or MATH 127 |
Intermediate Algebra w Trig or Mathematical Reasoning |
3 |
TOUR 106 | Travel-Tourism/Hospitality | 3 |
CUL 101 | Culinary Arts I | 4 |
Credits | 16 | |
Spring | ||
BSAD 116 | Business Organization & Mgmnt | 3 |
FSAD 154 | Equipment Selection & Layout | 3 |
CUL 111 | Professional Baking | 3 |
SUNY General Education as advised | 3 | |
ECON 100 | Introduction to Macroeconomics | 3 |
Credits | 15 | |
Year 2 | ||
Fall | ||
BSAD 112 | Marketing | 3 |
FSAD 201 | Cooperative Summer Work | 2 |
CUL 201 | Advanced Culinary Arts | 4 |
ACCT 100 or ACCT 101 |
Accounting Info & Mgt Decision or Principles of Accounting I |
3 |
HIST 101 |
United States History to 1800 or U.S. History 1800 to 1900 or U.S. History from 1900-Present |
3 |
Credits | 15 | |
Spring | ||
BSAD 108 | Business Law 1 | 3 |
FSAD 257 | Senior Seminar | 1 |
CUL 211 | Culinary Restaurant | 6 |
CITA 101 | Principles Computer Apps | 3 |
SUNY General Education as advised | 3 | |
Credits | 16 | |
Year 3 | ||
Fall | ||
RRMT 320 | Legal Implications RR Industry | 3 |
300-400 Level RRMT Electives as advised | 6 | |
SUNY General Education World Languages as advised | 3 | |
SUNY General Education Natural Sciences as advised | 3 | |
Credits | 15 | |
Spring | ||
BSAD 310 | Human Resource Management | 3 |
BSAD 449 | Management Policy and Issues | 3 |
RRMT 425 | Training Design & Impl - Hosp | 3 |
RRMT 430 | Assessment Customer Satisfacti | 3 |
SUNY General Education Diversity, Equity, Inclusion and Social Justice as advised | 3 | |
300-400 Level RRMT as advised | 3 | |
Credits | 18 | |
Year 4 | ||
Fall | ||
RRMT 440 | Tech Applications for RR Mgt | 4 |
RRMT 470 | Capstone Exp. Orientation | 2 |
BSAD 221 or MATH 141 |
Business Statistics or Statistics |
3 |
300-400 Level Elective as advised | 3 | |
SUNY General Education as advised | 3 | |
Credits | 15 | |
Spring | ||
RRMT 480 | Internship RR Service Mgt | 12 |
Credits | 12 | |
Total Credits | 122 |