Healthcare Office Coordinator, A.A.S.
Major Code: 3051This program is offered fully online.
The Healthcare Office Coordinator program is designed to give students a background in medical office work for the electronic age. To supplement the regular program of study, special features emphasize medical coding and billing as well as medical transcription, information processing and/or the opportunity to acquire specialized knowledge working within the front end of a medical office. Program prepares students to sit for national credentialing exams. Students in the Healthcare Office Coordinator degree program will have the opportunity to work with up-to-date computers and software, including electronic health records systems. Students participate in an internship program their second year where they combine their education and interpersonal skills. Various required courses listed in the proposed curriculum structure below may be earned through articulation agreements with various high schools and BOCES programs. No previous business education is required. Graduates of the two-year Healthcare Office Coordinator program receive the associate in applied science (AAS) degree. Credits may be transferred into either of the following four-year degree programs: Business Administration or Technology Management. This program is fully accredited by the Accreditation Council for Business Schools and Programs (ACBSP).
Program Learning Outcomes
Upon successful completion of this program, students will be able to:
- Use electronic health records systems to register new patients, maintain doctors' schedules, update records, including vitals, medication orders, family history, insurance information, medical encounters, and more;
- Apply appropriate critical thinking skills and identify human relation skills in structured case settings;
- Analyze medical language using prefixes, suffixes, root words, and combining forms;
- Identify and practice legal and ethical responsibilities of an administrative medical specialist, (i.e. HIPAA mandates, medical records, health information, and consents and disclosures as well as telephone etiquette);
- Identify the coding diagnoses and procedures using ICD-10, HCPS and CPT coding systems;
- Transcribe a dictated letter or report into a mail-ready document using a computer and transcribing equipment;
- Identify and apply technological skills including: operating systems, spreadsheets, database management
SUNY General Education Requirements: All SUNY Morrisville AAS degree programs require completion of at least 20 credits of SUNY GE, a minimum of four (out of ten) knowledge and skills areas (including the four required knowledge and skills areas as indicated below), and completion of the two core competencies. The specific courses required within each knowledge and skills area/core competency for this degree program are outlined below.
Knowledge and Skills Areas:
| Field Name | Field Value |
|---|---|
| Communication Written & Oral (required) | COMM 105 |
| Diversity: Equity, Inclusion, and Social Justice (required) | as advised |
| Mathematics (and Quantitative Reasoning) (required) | MATH 102 |
| Natural Sciences (and Scientific Reasoning) (required) | BIOL 105 |
| Humanities | as advised |
| Social Sciences | as advised |
| The Arts | as advised |
| US History and Civic Engagement | as advised |
| World History and Global Awareness | as advised |
| World Languages | as advised |
Core Competencies:
| Field Name | Field Value |
|---|---|
| Information Literacy (required) | as advised |
| Critical Thinking and Reasoning (required) | as advised |
Curriculum Requirements
A minimum of 62 credits is required for degree completion. A minimum average of C is required in all Healthcare Office Coordinator courses.
| Code | Title | Credits |
|---|---|---|
| Major Field Requirements | ||
| BSAD Elective as advised | 3 | |
| BSAD 140 | Business Communications | 3 |
| HCOC 116 | Medical Keyboarding | 2 |
| HCOC 117 | Healthcare Office Orientation | 1 |
| OFFT 120 | Introduction to MS Office I (Word, PowerPoint, and Outlook) | 3 |
| OFFT 130 | Data Entry | 1 |
| OFFT 135 | Machine Transcription | 2 |
| HCOC 200 | Medical Coding | 3 |
| HCOC 201 | Outpatient Billing | 2 |
| HCOC 202 | Inpatient Billing | 2 |
| HCOC 216 | Healthcare Office Simulation | 3 |
| HCOC 218 | Electronic Health Records Mgmt | 3 |
| OFFT 220 | Introduction to MS Office II (Excel and Access) | 3 |
| HCOC 235 | Medical Transcription | 3 |
| HCOC 250 | Medical Terminology | 3 |
| HCOC 291 | Healthcare Office Internship I | 1 |
| HCOC 292 | Healthcare Office Intern II | 1 |
| Any Elective as advised | 3 | |
| Required SUNY General Education Coursework | ||
| MATH 102 | Intermediate Algebra w Trig | 3 |
| COMM 105 | Research & Communication | 3 |
| BIOL 105 | Human Biology (additional 1 credit lab is optional) | 3-4 |
| SUNY General Education Diversity: Equity, Inclusion, and Social Justice as Advised | 3 | |
| Additional SUNY General Education as advised | 8 | |
| Total Credits | 62-63 | |
Sample Course Sequence
| Year 1 | ||
|---|---|---|
| Fall | Credits | |
| COMM 105 | Research & Communication | 3 |
| HCOC 116 | Medical Keyboarding | 2 |
| HCOC 117 | Healthcare Office Orientation | 1 |
| OFFT 120 | Introduction to MS Office I (Word, PowerPoint, and Outlook) | 3 |
| HCOC 250 | Medical Terminology | 3 |
| OFFT 130 | Data Entry | 1 |
| SUNY General Education as advised | 3 | |
| Credits | 16 | |
| Spring | ||
| BSAD Elective as advised | 3 | |
| HCOC 218 | Electronic Health Records Mgmt | 3 |
| OFFT 220 | Introduction to MS Office II (Excel and Access) | 3 |
| SUNY General Education as advised | 6 | |
| Credits | 15 | |
| Year 2 | ||
| Fall | ||
| BIOL 105 | Human Biology | 3 |
| OFFT 135 | Machine Transcription | 2 |
| HCOC 200 | Medical Coding | 3 |
| SUNY General Education Mathematics (and Quantitative Reasoning) as Advised | 3 | |
| BSAD 140 | Business Communications | 3 |
| SUNY General Education as advised | 2 | |
| Credits | 16 | |
| Spring | ||
| General Elective as advised | 3 | |
| HCOC 201 | Outpatient Billing | 2 |
| HCOC 202 | Inpatient Billing | 2 |
| HCOC 216 | Healthcare Office Simulation | 3 |
| HCOC 235 | Medical Transcription | 3 |
| HCOC 291 | Healthcare Office Internship I | 1 |
| HCOC 292 | Healthcare Office Intern II | 1 |
| Credits | 15 | |
| Total Credits | 62 | |